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Author Topic: Active Directory Policy  (Read 437 times)
cameronr
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Active Directory Policy
« on: April 03, 2008, 06:52:01 AM »

I have a customer who is having one user who when they log into the MCS and click on a live stream they get Stream is not available or accessable. They have tried logging on with that user on different PCs with no luck. They've tried logging on with users in the same group and it works fine. I suggested adding the problem user to the "admin' group and still there was no luck. When they log onto the local machine and then logon with that problem user it works fine. Is there a way to not allow a user to pass IGMP through the domain policy. I'm looking for a direction of where to start looking. TIA
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Brian
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Re: Active Directory Policy
« Reply #1 on: April 07, 2008, 07:11:08 AM »

I do not know if a domain policy can block an IGMP join message.  After reading your symptoms it sounds more like the particular user policy is blocking the video.  You mentioned if you log in as this same user on another machine they still cannot watch the video and if you log in locally to the machine you can watch the video.

Some things to check would be a Windows Firewall and the configuration that gets pushed with the particular user policy.  Any Virus or IDS software which might not like a UDP stream being sent to the client machine.

Take a packet capture to see if the video request goes out but the actual video is blocked.

Does this work the same with stored or unicast video?
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